Home Money transfer

Money transfer

You can transfer funds to DEGIRO in two ways.

  1. Via Manual bank transfer.

    If you transfer funds manually they are normally available in the WebTrader in 2-3 working days.

    • Beneficiary Name: Stichting De Giro
    • Sort Code: 23-10-48
    • Account Number: 75631100
    • Bank Name: Deutsche Bank AG London
  2. Via SOFORT instant deposit.

In order to facilitate incoming and outgoing money transfers of our customers, our custodian entity (Stichting DEGIRO) holds a bank account in GBP in the UK.

Please note that if you transfer money in a different currency to your account, additional bank charges may apply. These charges are not charged by DEGIRO, and DEGIRO is not liable for these.

Using SOFORT, the funds will typically be credited to your account instantly. If you send funds using a manual money transfer it will typically be available in your account after 2-3 working days.

SOFORT is a third party application which can be used to fund your account instantly. Funds transferred to your account via SOFORT will typically be available in your account within 30 minutes.

No. DEGIRO does not facilitate urgent transfers.

DEGIRO has strict rules on acceptance of money transfers. DEGIRO only allows transfers from bank accounts from accepted countries, and that are in your name.

During your registration, you are required to register one bank account in your name and link it to your DEGIRO account. This is the main bank account linked to your DEGIRO account. DEGIRO only allows the withdrawing of your money to this bank account.

For transferring funds from different accounts than the main bank account that fulfil the above specification, strict procedures apply. If you have made a payment from a non-registered bank account, we ask that you get in touch with our Service Desk at clients@degiro.co.uk for additional support.

No. We only accept payments directly from the registered bank account. Any transfer sent from a third party bank account will be returned to the account it was sent from. Clients may need to contact the third party directly. DEGIRO is not liable for any delays in returning the funds.

A client can rest assured that DEGIRO will not return funds to any account other than the one registered and verified by DEGIRO. While we are able to change the account details the details should be owned by the same person.

This feature may be possible with your bank. DEGIRO will never withdraw funds from your account without your action. Any transfer must be made yourself.

No. Transfers will be matched to your account by the originating bank details from which it has been sent.

In the case when you have more than one DEGIRO account linked to the bank account, to ensure that the funds are credited to the correct account please specify the username of the account you wish the funds to be transferred to in the reference field.

Log in to the WebTrader and click the ‘Deposit/Withdraw Funds' button. Then select the option ‘Transfer funds from your investment account to your nominated bank account'. State the amount you would like to transfer. Typically funds will be transferred to your nominated bank account within two to three working days.

Typically funds are returned back to into your bank account after 2-3 working days.

DEGIRO charges no fees to withdraw or deposit funds via manual money transfer.

Please be aware that when using third party transfer services (such as SOFORT) the provider may issue a fee.

No. When transferring funds into your DEGIRO account, all transfers must be made in your base currency of GBP.

We use a receiving bank account based in your local currency, GBP. Any payment sent in a currency other than GBP will be converted into GBP and may be subject to currency conversion charges applied by either the sending or receiving bank. DEGIRO is not liable for these charges.

No. When withdrawing funds back into your nominated bank account, the funds must be converted back into GBP.

In some cases, the details that the bank sends over are not sufficient to verify the identity of the bank account holder. In this case, you may be contacted by our Service Desk and requested to provide proof.

Please be aware that we do not accept a copy of a card or cheque as proof. We require either a screenshot of the online banking page showing the relevant information or a copy of bank statement.

Some banks may not offer the capability to use SOFORT. Please check with your bank if you are able to request this request this function. Alternatively, you can make a manual money transfer to fund your DEGIRO account.

In some cases, it may be that we do not receive all necessary payment information when transferring funds via SOFORT. This may prevent the payment from being credited immediately.

If you have transferred funds via SOFORT which are not booked within 30 minutes, please contact our Service Desk at clients@degiro.co.uk with either a screenshot of your bank details or copy of bank statement showing your name along with the bank account number and sort code.

Alternatively, funds are typically received along with additional information after two working days at which point your payment should be credited.

If any further information is needed, someone from our Service Desk will be in contact.

Typically funds transferred by a manual money transfer will be booked into your account after 2-3 working days. If this is not the case, there may be a possible few reasons for the delay:

  • Manually transferred funds from an unregistered bank account: If you have transferred money from an account different than the account which you have registered, we will need authorisation to verify that the account holder is the same before accepting the funds. Please contact our Service Desk for assistance.
  • Transferred manually from an account that is linked to multiple accounts at DEGIRO. When you state the username of the account in the description the money will be linked to your account automatically. If you did not state your username in the description then we request you to let us know via an email to our Service Desk with the amount you transferred and what account this amount is to be booked to.
  • Manually transferred funds to the SOFORT bank account: Please be aware that DEGIRO has separate accounts for SOFORT payments and manual money transfers. If you have accidently transferred funds to the wrong account, please contact our Service Desk and we will allocate the funds to your account.
  • Other: Please contact our Service Desk at clients@degiro.co.uk.