You can view your linked bank account(s) by going to 'Profile' > 'Linked bank accounts' in the platform. If you'd like to add an additional bank account, click 'Link new account' and follow the procedure shown. All linked bank accounts must be in your name. If the bank account you'd like to add is a joint account, please send proof of payment with all the names of the account holders clearly visible to email@example.com.
Your primary bank account is the only bank account you can use to withdraw money. To use the newly linked bank account to process withdrawals, you can switch your primary bank account with these steps:
- Log in to your account
- In our app 📱: open the menu and tap on your name. Or in our platform💻: hover your cursor over the 'Profile' icon
- Select 'Linked bank accounts'
- Click on 'Edit' and 'Use account for deposits/withdrawals' to change the account to your primary bank account.
You can also remove a bank account by clicking 'Delete'.
Please note that we can't link a bank account if it's held at a financial institution that uses an omnibus account to hold your funds, such as Wise or Revolut.