My transfer hasn't arrived in my account. What should I do?

Transfers can take up to 2-3 working days to complete.

Once this time has elapsed, please check your bank account for the funds; it may be that your transfer failed, or was returned.

If this is not the case, you may have sent funds from an unregistered bank account. Please check the bank details you have registered with DEGIRO in your Profile tab. If you have sent funds from an unregistered bank account, you can register the new bank details on your profile under "Linked Bank accounts".

If none of the above is the case, please contact our service desk by e-mail.