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DEGIRO respects and protects your privacy. You can visit this website anonymously. DEGIRO is not interested in names or other information revealing the identity of the visitors to this site. Information about you or your computer will only be registered with DEGIRO for technical reasons, or in connection with a customer. This is done with a cookie or other means.
Questions about privacy
In the event, you have some additional questions in relation to privacy or your personal data you can contact the service desk of DEGIRO where they will answer all questions.
In the event that you wish to complain about the way we have handled your personal data please contact the data protection officer via email@example.com. Please note when contacting the data protection officer this communication will be answered in Dutch or English. The DPO will then look into your complaint and work towards a resolution.
If you still feel that your personal data has not been handled appropriately according to the law, you can contact der Hessische Beauftragte für Datenschutz und Informationsfreiheit and file a complaint with them.
What DEGIRO uses your personal information for?
DEGIRO only records personal information that you have provided upon request when you become a client of DEGIRO and only after your explicit permission. Without these statements, DEGIRO cannot and must not exercise its business activities. DEGIRO and DEGIROs group companies will use your information to provide you services that keep you informed about (new) products and services from DEGIRO and group companies for anonymous statistical analysis, and comply with legal obligations.
All telephone conversations between the customer and DEGIRO are recorded. These recordings are stored and can be used for:
Information about your right to object in accordance with Article 21 of the EU General Data Protection Regulation (GDPR)
Individual right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) GDPR (data processing in the public interest) and Article 6(1)(f) GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4 No. 4 GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
Right to object to processing of data for direct marketing purposes
We may also process your personal data to carry out direct marketing. You have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also includes profiling insofar as it relates to such direct advertising. If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes.
The objection can be made form-free and should preferably be addressed to:
flatexDEGIRO Bank AG
Omnitower, Grosse Gallusstrasse 16-18
60312 Frankfurt am Main
Fax: +49 (0) 69 5060419 19
Investing involves risks. You can lose (a part of) your invested funds. We advise you to only invest in financial products which match your knowledge and experience. This is not investment advice.
Investing places your capital at risk. Read our full warning here.
We want to empower people to become the best investors they can be. By offering a universe of possibilities and choices on our user-friendly platform, we are removing barriers to make investing accessible to everyone: beginners or experts. You get access to a wide variety of products on more than 50 global exchanges to have the freedom to invest the way you like. In our world, you also get great value for money. So, without compromising an inch on the quality, security and range of our investment services, we offer incredibly low fees. Prioritising your needs has helped us become the leading European online broker. Our 2.5+ million clients and 100+ international awards are proof of our success.
This communication is issued on behalf of flatexDEGIRO Bank AG and has been approved as a financial promotion on 3rd August 2023, for the purposes of section 21 of the Financial Services Market Act 2000 (FSMA), by Resolution Compliance Limited which is authorised and regulated by the Financial Conduct Authority (FRN:574048). flatexDEGIRO Bank AG is an overseas firm which is not authorised by the Financial Conduct Authority. This means that the FCA Rules made under FSMA for the protection of retail clients do not apply to the services provided by flatexDEGIRO Bank AG but investors are instead protected under applicable German law and Dutch law rules that apply to flatexDEGIRO Bank AG. Investors are not protected by the UK Financial Services Compensation Scheme.
Our on-boarding for new UK clients is temporarily unavailable. Our apologies for the inconvenience.
Terms and conditions for the £100 transaction fees offer
If you activate your DEGIRO investment account before the 1st of August 2023, DEGIRO will reimburse your transaction fees up to £100. The following conditions apply to this offer:
Acceptance of offer conditions
By participating in the offer, the client automatically accepts the offer conditions and terms. DEGIRO may terminate the campaign prematurely or change the campaign conditions. DEGIRO will communicate any changes via the website.
Participation in the offer is open to all clients who have activated an account at DEGIRO on or before the 31st of July 2023.