Is your order not being executed? Are you not seeing any price updates for stocks in your portfolio? From time to time, exchanges are closed on local holidays. US stock market holidays may differ from other exchanges. The NASDAQ and the New York Stock Exchange, for example, are closed on Thanksgiving. Stock exchanges may be closed on different days, depending on the country. Make sure to be aware of the London Stock Exchange holidays if you trade on the LSE. Check our overview to see when exchanges are closed.
Closing times: January
Never has it been so easy to achieve a well-diversified portfolio on a global scale. With so many exchanges to choose from, it's hard to remember when each one of those open and close. With our exchange opening times page, you'll easily navigate through the opening hours of all exchanges available via DEGIRO.Exchange opening times
Stock markets may also close for a certain period of time during the day. This is also known as an early closing of the stock markets. For example, on New Year’s Eve, the LSE closes early at 12:30 (local time).
You can log into your DEGIRO account at any time, even when exchanges are closed. Our Service Desk, however, is available by phone or e-mail from Monday to Friday from 8 a.m. to 10 p.m. CET, with the exception of the days on which London Stock exchange (LSE) and the American markets are closed. For 2020 these days are:
On certain days London Stock Exchange is closed, but American markets are open. Therefore our service desk is also available by phone from 3:30 pm. to 10 pm. CET, on the following days:
If you ever have a question outside of our available hours, we invite you to visit our Help & Support page. If you are unable to find the answer to your question, please feel free to send our Service Desk an e-mail at email@example.com. We will be sure to answer your e-mail as soon as possible.
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